Privacy Policy

Last updated: September 1, 2026

Polman Entertainment And Events LTD ("Polman", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, submit a booking or contact enquiry, or otherwise engage our event and entertainment services, in line with the Kenya Data Protection Act, 2019.

1. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, phone number and organization, when you fill in a contact or booking form.
• Event details such as event type, date, venue, guest numbers and requirements, needed to prepare a quotation or deliver our services.
• Payment information such as payment confirmations or references for deposits and invoices; we do not store full card or mobile money PINs on our servers.
• Technical information such as IP address, browser type and pages visited, collected automatically when you use our website.
• Photos and video captured at events we cover, which may include images of you or your guests.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare quotations or proposals;
• Plan, coordinate and deliver booked events and services;
• Process payments and maintain business records;
• Communicate with you about your booking, including updates or changes;
• Improve our website, services and customer experience;
• Meet legal, tax and regulatory obligations in Kenya.

3. Cookies & Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve functionality. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted vendors, suppliers or venues involved in delivering your event, to the extent necessary for coordination;
• Service providers who support our operations, such as payment processors, hosting providers or communication tools;
• Regulatory or government authorities where required by law.

Any third parties we work with are expected to handle your information responsibly and only for the purposes we've engaged them for.

5. Photos & Video From Events

Where Polman captures photos or video while covering an event, this content may be used for our portfolio, website, social media or other marketing purposes, unless you or the event organizer requests otherwise in writing in advance.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse or unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, accounting or reporting requirements, after which it is deleted or anonymized.

8. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to request access to, correction of, or deletion of your personal information, and to object to certain uses of it, subject to applicable legal exceptions. To exercise these rights, please contact us.

9. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children without appropriate parental or guardian consent, except where a child's image is incidentally captured as part of family or group event coverage with the consent of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated Policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.